In the window that opens type " netsh int ip reset resetlog.txt" without quotes, and press enter. Right click on the command prompt icon and chose Run as administrator.ģ. Go to your start screen/menu and type CMD.Ģ. If the issue persists, follow the below steps and check if it helps.ġ. You can download the network driver from the below link. Have you performed any troubleshooting steps before posting?.Have you made any software or hardware changes on the computer?.When was the last time the computer was working fine?.In order that I may provide you with an accurate solution, I will need a few more details. I reviewed your post and I understand that you are having issues with the wireless driver. So I'm clueless on what to do.It is a great way to engage, post questions and find resolutions by working with specialists in the HP community. If it was showing up then at least I can enable it if it had become disabled, but this is not even the case. I did all of this and my wireless adapter is still not found. I did this by unscrewing the wireless module and putting it back into position. Here's what I've done so far, but with no success:Ģ) Made sure the Wireless LAN is enabled in the BIOS screenģ) Ensured that there weren't any errors in the Network Adapter in the Device ManagerĤ) Sleep mode disabled in Power Management in Device Managerĥ) Downloaded wireless adapter driver updatesĦ) System Restore to a previously working condition.ħ) Opened the back of the computer where the wireless module is and reseated it just in case it shifted out of place when the laptop dropped. HP Network Assistant also doesn't work, which I also uninstalled and reinstalled.Īt the start up screen, I receive a notice that Wireless Module is not found. The wireless adapter is also not found in the Control Panel ->Mobile PC->Adjust Commonly Used Mobility Settings. My wireless button is orange instead of its normal blue light and clicking it doesn't change it to the blue light.Īll that is showing in the Network Adapter of my Device Manager is my ethernet (Realtek RTL8102E/8103E Family PCI) and not my Wireless LAN which used to show. Dropped my laptop, nothing broke, but now my wireless adapter is missing and can't be found in the device manager or in the wireless connections screen.
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